.sb-comm-center{display:grid;gap:12px}.sb-comm-tabs{display:flex;gap:6px;padding:6px;border:1px solid var(--bs-border-color);background:var(--bs-body-bg);border-radius:12px;overflow:auto}.sb-comm-tabs a{display:flex;align-items:center;gap:7px;padding:8px 12px;border-radius:9px;text-decoration:none;color:var(--bs-secondary-color);font-weight:700;font-size:.88rem;white-space:nowrap}.sb-comm-tabs a.active{background:var(--brand-accent,#2563eb);color:#fff}.sb-chat-center-shell{height:calc(100vh - 190px);min-height:540px;display:grid;grid-template-columns:320px 1fr;border:1px solid var(--bs-border-color);background:var(--bs-body-bg);border-radius:14px;overflow:hidden}.sb-chat-center-sidebar{border-right:1px solid var(--bs-border-color);min-width:0;display:flex;flex-direction:column}.sb-chat-center-search{padding:12px;position:relative;border-bottom:1px solid var(--bs-border-color)}.sb-chat-center-search i{position:absolute;left:25px;top:23px;color:var(--bs-secondary-color)}.sb-chat-center-search input{padding-left:34px}.sb-chat-center-list{overflow:auto;padding:6px;flex:1}.sbc-list-label{font-size:.72rem;text-transform:uppercase;letter-spacing:.08em;color:var(--bs-secondary-color);font-weight:800;padding:10px 9px 5px}.sbc-row{width:100%;border:0;background:transparent;display:grid;grid-template-columns:42px 1fr 8px;gap:10px;align-items:center;text-align:left;padding:9px;border-radius:10px;color:inherit}.sbc-row:hover,.sbc-row.active{background:var(--bs-tertiary-bg)}.sbc-row>span:nth-child(2){min-width:0}.sbc-row b,.sbc-row small{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sbc-row b{font-size:.9rem}.sbc-row small{color:var(--bs-secondary-color);font-size:.78rem;margin-top:2px}.sbc-row em{width:7px;height:7px;border-radius:50%;background:var(--brand-accent,#2563eb)}.sbc-avatar{width:40px;height:40px;border-radius:13px;display:grid;place-items:center;background:color-mix(in srgb,var(--brand-accent,#2563eb) 14%,var(--bs-tertiary-bg));color:var(--brand-accent,#2563eb);font-weight:800}.sb-chat-center-main{min-width:0;position:relative}.sb-chat-center-empty{height:100%;display:grid;place-content:center;text-align:center;color:var(--bs-secondary-color);gap:7px}.sb-chat-center-empty i{font-size:2.4rem}.sb-chat-center-empty strong{font-size:1.05rem;color:var(--bs-emphasis-color)}.sb-chat-center-room{height:100%;display:grid;grid-template-rows:auto auto 1fr auto auto}.sb-chat-center-room>header{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--bs-border-color)}.sb-chat-center-room>header div{min-width:0}.sb-chat-center-room>header strong,.sb-chat-center-room>header span{display:block}.sb-chat-center-room>header span{font-size:.78rem;color:var(--bs-secondary-color)}.sb-chat-center-assignment{display:flex;align-items:center;justify-content:flex-end;gap:8px;padding:6px 12px;border-bottom:1px solid var(--bs-border-color);background:var(--bs-tertiary-bg);font-size:.78rem}.sb-chat-center-assignment select{max-width:260px}.sb-chat-center-messages{overflow:auto;padding:18px;display:flex;flex-direction:column;gap:9px;background:color-mix(in srgb,var(--bs-tertiary-bg) 55%,transparent)}.sbc-message{align-self:flex-start;max-width:min(72%,650px);display:flex;flex-direction:column;gap:2px}.sbc-message.mine{align-self:flex-end;align-items:flex-end}.sbc-message.has-avatar{position:relative;padding-left:34px}.sbc-message-avatar{position:absolute;left:0;bottom:24px;width:28px;height:28px;border-radius:50%;object-fit:cover;border:1px solid var(--bs-border-color);background:var(--bs-body-bg)}.sbc-bubble{background:var(--bs-body-bg);border:1px solid var(--bs-border-color);border-radius:14px 14px 14px 4px;padding:9px 11px;box-shadow:0 2px 5px rgba(0,0,0,.03);overflow:hidden}.sbc-message.mine .sbc-bubble{background:color-mix(in srgb,var(--brand-accent,#2563eb) 12%,var(--bs-body-bg));border-radius:14px 14px 4px 14px}.sbc-message>small{font-size:.67rem;color:var(--bs-secondary-color);padding:0 3px}.sbc-photo{display:block;max-width:360px;max-height:340px;border-radius:9px;object-fit:cover}.sbc-file{display:flex;align-items:center;gap:10px;text-decoration:none;color:inherit;min-width:210px}.sbc-file i{font-size:1.5rem}.sbc-file b,.sbc-file small{display:block}.sbc-file small{color:var(--bs-secondary-color)}.sbc-expired{font-size:.8rem;color:var(--bs-secondary-color);display:flex;gap:7px}.sbc-quote{display:block;width:100%;border:0;border-left:3px solid var(--brand-accent,#2563eb);background:var(--bs-tertiary-bg);padding:5px 8px;margin-bottom:7px;text-align:left;border-radius:5px;color:inherit}.sbc-quote b,.sbc-quote span{display:block;font-size:.72rem}.sbc-quote span{color:var(--bs-secondary-color);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sbc-msg-tools{display:flex;align-items:center;gap:4px;min-height:22px}.sbc-msg-tools>button,.sbc-reactions button{border:0;background:transparent;padding:2px 5px;border-radius:9px;color:var(--bs-secondary-color);font-size:.75rem}.sbc-msg-tools>button:hover,.sbc-reactions button:hover,.sbc-reactions button.mine{background:var(--bs-tertiary-bg);color:var(--bs-emphasis-color)}.sbc-reactions{display:flex;gap:2px;align-items:center}.sbc-reactions button:not(.sbc-add-react){background:var(--bs-body-bg);border:1px solid var(--bs-border-color)}.sbc-reactions span{font-size:.68rem}.sb-chat-center-reply{display:flex;justify-content:space-between;align-items:center;padding:7px 12px;border-top:1px solid var(--bs-border-color);background:var(--bs-tertiary-bg)}.sb-chat-center-reply>div{display:flex;align-items:center;gap:8px;min-width:0}.sb-chat-center-reply span b,.sb-chat-center-reply span small{display:block}.sb-chat-center-reply span small{max-width:560px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;color:var(--bs-secondary-color)}.sb-chat-center-composer{display:grid;grid-template-columns:auto auto 1fr auto auto;align-items:end;gap:6px;padding:9px 11px;border-top:1px solid var(--bs-border-color);position:relative}.sb-chat-center-composer textarea{resize:none;max-height:110px;min-height:38px}.sbc-voice.recording{color:#dc3545;animation:sbcPulse 1s infinite}@keyframes sbcPulse{50%{transform:scale(1.08)}}.sbc-emoji-panel{position:absolute;bottom:62px;left:15px;z-index:20;background:var(--bs-body-bg);border:1px solid var(--bs-border-color);border-radius:12px;box-shadow:0 12px 30px rgba(0,0,0,.16);padding:7px;display:grid;grid-template-columns:repeat(6,34px);gap:2px}.sbc-emoji-panel button{border:0;background:transparent;border-radius:7px;font-size:1.15rem}.sbc-emoji-panel button:hover{background:var(--bs-tertiary-bg)}.sbc-message.flash .sbc-bubble{outline:2px solid var(--brand-accent,#2563eb)}.sbc-none{padding:24px 12px;text-align:center;color:var(--bs-secondary-color);font-size:.84rem}.sb-chat-settings-grid{display:grid;grid-template-columns:1.1fr 1fr;gap:12px}.sb-chat-settings-card{border-radius:14px}.sb-chat-settings-card h5{font-size:1rem;margin-bottom:14px}.sb-chat-agent-row{display:grid;grid-template-columns:180px 110px 1fr;gap:10px;padding:10px 0;border-top:1px solid var(--bs-border-color)}.sb-chat-agent-row small{display:block;color:var(--bs-secondary-color)}.sb-chat-issue-checks,.sb-chat-group-members{display:flex;gap:9px;flex-wrap:wrap;font-size:.78rem}.sb-chat-inline-setting{display:grid;grid-template-columns:minmax(130px,1fr) 160px 160px auto auto;gap:6px;align-items:center;padding:7px 0;border-bottom:1px solid var(--bs-border-color)}.sb-chat-group-setting{display:grid;grid-template-columns:160px 1fr auto;gap:8px;align-items:center;padding:9px 0;border-bottom:1px solid var(--bs-border-color)}
@media(max-width:900px){.sb-chat-center-shell{grid-template-columns:280px 1fr}.sb-chat-settings-grid{grid-template-columns:1fr}.sb-chat-agent-row{grid-template-columns:1fr}.sb-chat-inline-setting,.sb-chat-group-setting{grid-template-columns:1fr}.sbc-message{max-width:86%}}
@media(max-width:680px){.sb-chat-center-shell{display:block;height:calc(100vh - 175px);min-height:500px}.sb-chat-center-sidebar{height:100%}.sb-chat-center-main{display:none;height:100%}.sb-chat-center-shell:has(.sb-chat-center-room:not(.d-none)) .sb-chat-center-sidebar{display:none}.sb-chat-center-shell:has(.sb-chat-center-room:not(.d-none)) .sb-chat-center-main{display:block}.sbc-message{max-width:92%}.sbc-photo{max-width:260px}.sb-comm-tabs a{padding:7px 9px}.sb-chat-center-messages{padding:12px}}
.sb-portal-chat{max-width:850px;margin:0 auto;overflow:hidden;padding:0!important;position:relative}.sb-portal-chat-head{display:flex;align-items:center;gap:10px;padding:12px 14px;border-bottom:1px solid var(--bs-border-color)}.sb-portal-chat-head strong,.sb-portal-chat-head small{display:block}.sb-portal-chat-head small{color:var(--bs-secondary-color)}.sb-portal-chat-issue{padding:8px 14px;border-bottom:1px solid var(--bs-border-color);display:flex;align-items:center;gap:10px}.sb-portal-chat-issue .form-label{margin:0}.sb-portal-chat-issue select{max-width:260px}.sb-portal-chat-messages{height:min(58vh,590px);min-height:360px}.sb-portal-chat .sbc-emoji-panel{bottom:58px}.sb-portal-chat .sbc-message:not(.mine) .sbc-bubble{background:var(--bs-tertiary-bg)}

/* v2.0.3 chat profile avatars */
.sb-chat-avatar img,.sbc-avatar img{width:100%;height:100%;object-fit:cover;border-radius:50%;display:block}

/* v2.0.4 Owner floating chat */
.sb-owner-chat-widget{position:fixed;right:24px;bottom:24px;z-index:1090}.sb-owner-chat-launcher{width:58px;height:58px;border:0;border-radius:50%;display:grid;place-items:center;background:var(--brand-accent,#2563eb);color:#fff;box-shadow:0 16px 38px rgba(0,0,0,.24);position:relative}.sb-owner-chat-launcher>i{font-size:1.4rem}.sb-owner-chat-launcher [data-owner-chat-badge]{position:absolute;right:-3px;top:-4px;min-width:21px;height:21px;padding:0 5px;border-radius:999px;background:#dc3545;color:#fff;border:2px solid var(--bs-body-bg);font-size:.7rem;font-weight:800;line-height:17px}.sb-owner-chat-popover{position:absolute;right:0;bottom:72px;width:min(760px,calc(100vw - 40px));height:min(620px,calc(100vh - 120px));background:var(--bs-body-bg);border:1px solid var(--bs-border-color);border-radius:18px;box-shadow:0 24px 70px rgba(0,0,0,.3);overflow:hidden;opacity:0;visibility:hidden;transform:translateY(12px) scale(.985);transform-origin:bottom right;transition:opacity .16s ease,transform .16s ease,visibility .16s;display:flex;flex-direction:column}.sb-owner-chat-popover.is-open{opacity:1;visibility:visible;transform:none}.sb-owner-chat-pop-head{height:64px;padding:10px 12px;border-bottom:1px solid var(--bs-border-color);display:flex;align-items:center;justify-content:space-between;gap:10px;background:var(--bs-tertiary-bg)}.sb-owner-chat-pop-head>div:first-child{display:flex;align-items:center;gap:10px}.sb-owner-chat-pop-head strong,.sb-owner-chat-pop-head small{display:block}.sb-owner-chat-pop-head small{font-size:.78rem;color:var(--bs-secondary-color)}.sb-owner-chat-pop-actions{display:flex;gap:6px}.sb-owner-chat-pop-actions .btn{width:38px;height:38px;display:grid;place-items:center;padding:0}.sb-owner-chat-pop-body{display:grid;grid-template-columns:270px minmax(0,1fr);flex:1;min-height:0}.sb-owner-chat-pop-body .sb-chat-center-sidebar,.sb-owner-chat-pop-body .sb-chat-center-main{min-height:0;height:auto}.sb-owner-chat-pop-body .sb-chat-center-main{position:relative}.sb-owner-chat-pop-body .sb-chat-center-room{height:100%}.sb-owner-chat-pop-body .sb-chat-center-messages{min-height:0;flex:1}.sb-owner-chat-pop-body .sb-chat-center-empty{height:100%}
@media(max-width:767.98px){.sb-owner-chat-widget{right:16px;bottom:18px}.sb-owner-chat-popover{position:fixed;left:10px;right:10px;bottom:88px;width:auto;height:min(640px,calc(100vh - 110px))}.sb-owner-chat-pop-body{grid-template-columns:1fr}.sb-owner-chat-pop-body .sb-chat-center-sidebar{max-height:42%;border-right:0;border-bottom:1px solid var(--bs-border-color)}.sb-owner-chat-pop-body .sb-chat-center-main{min-height:58%}}